Please visit our warranty page to ensure your product is presently under warranty. Sabona guarantees its products against any manufacturing defect for a period of 6 months, and is limited to manufacturing defects and does not cover loss or damage due to normal or excessive wear and tear.
Please send a photo of your damaged product and a description of the issue to firstname.lastname@example.org. From there one of our customer service representatives will assist in getting your product repaired or replaced promptly.
Sabona is dedicated to making sure each customer is satisfied with their purchase. We are able to accept returns on most of our items, but there are some notable exceptions detailed in the sections below. To exchange or return, customers can contact us directly at email@example.com.
Shipping of returns in all cases unrelated to manufacturer defect is the responsibility of the customer. Shipping of the repaired or replaced item to the customer will be covered by Sabona.